Six stages. Fixed price throughout. The same engineers from survey to sign-off. Every stage documented so you always know exactly where your project stands.
A scope that was never properly agreed. A price that changed after the contract was signed. An engineer on site who was not the one who did the survey and does not know the design intent. A handover that leaves staff unable to operate the system and a filing cabinet full of documentation nobody has read.
These are not unusual outcomes. They are the norm in the security installation industry, particularly at the lower end of the market. They cost schools and councils money, time and — most importantly — they leave buildings less secure than they should be.
Our process is designed to prevent every one of those failure modes. It is not complicated. It is just consistently applied.
We start every project the same way: we come to your site. One of our own engineers — not a sales person — walks the building with you, reviews your current security provision, and assesses your compliance position against DfE guidance, KCSiE, Martyn's Law and UK GDPR. This costs you nothing and commits you to nothing.
Within five working days we provide a written assessment you can keep regardless of whether you proceed with us. It tells you where your security provision currently stands, what the gaps are, and what we would recommend. It is a genuinely useful document — not a sales deck.
If you decide to proceed, we produce a detailed system design. This is not a quote with a list of equipment — it is a proper design document including camera schedules with coverage drawings, access control zone maps, network topology diagrams, and a specification for every component. The design is what we build to, and it is agreed before any money changes hands.
The proposal is fixed-price. Labour, materials, commissioning and documentation are all included. The price does not change unless the scope changes, and scope changes require written agreement from you before we act on them.
Schools and public sector organisations procure differently from commercial clients. We understand the routes available to you — direct contract below your tender threshold, competitive tender, and framework routes — and we produce the documentation your finance team, governors or procurement department needs to approve the project.
We do not pressure you on timescale. Public sector procurement takes time and requires sign-off at the right level. We work at your pace and provide whatever supporting documentation your internal process requires.
We install to the agreed design. The engineers on site are our own — not agency labour, not subcontractors. The site manager knows the design and is accountable for the outcome. If something on site does not match what was expected, they tell us and we tell you — before it becomes a problem.
We plan our programme around your operational calendar. Most school security installations happen during holiday periods. We are experienced in managing installation programmes that minimise disruption to the school day and meet the practical constraints of working in an occupied building.
Before we leave site, every system is fully commissioned and tested. We run through the operation of the system with your staff — not a one-hour overview, but genuine training to the point where your team can operate what we have installed without calling us. The test of a good handover is whether the building is more secure the week after we leave than it was the day we arrived.
The handover pack is a complete set of documents — not a collection of manufacturer manuals. Everything your governors, your insurer, and the Security Industry Authority will expect to see is in it, clearly organised and labelled.
We offer planned preventive maintenance contracts for every system we install. The maintenance is carried out by the same engineers who installed the system — not a generic maintenance team who has never seen your site. They know what was installed, how it was configured, and what the known site-specific considerations are.
Most school insurers require annual maintenance certification for CCTV, intruder alarm and fire systems as a condition of cover. Our maintenance contracts produce the certification your insurer needs and the audit trail your governors should expect to see reviewed annually.
Two security systems that look identical on a specification sheet can produce completely different outcomes — depending on whether the survey was done by someone who knew what they were looking at, whether the design was properly agreed, whether the installation was supervised, and whether the handover was real.
We are a young company. We do not have decades of installations to point to. What we have is a process built around the things that most commonly go wrong — and a commitment to applying it consistently, regardless of project size.
Start with a Free Survey →Not manufacturer manuals stuffed in a folder. A properly organised set of documents that your governors, your insurer, and the Security Industry Authority can actually use.
No cost, no obligation, no sales pressure. We visit your site, give you a written assessment, and leave you in a better position to make a decision — whether that decision involves us or not.